Last updated: 8/24/2025
At IntuiFood, we are committed to protecting your privacy. This policy explains how we collect, use and protect your personal information.
1. Information we collect
Information you provide us:
- Name, email address and contact information
- Information about your restaurant (name, address, type of cuisine)
- Payment and billing data
- Communications with our support team
Information collected automatically:
- Application usage data
- IP addresses and device information
- Cookies and similar tracking technologies
- Activity logs and performance metrics
2. How we use your information
We use your information to:
- Provide and improve our restaurant management services
- Process payments and manage your account
- Communicate with you regarding your service
- Provide technical and customer support
- Analyze usage to improve our features
- Comply with our legal obligations
3. Information sharing
We do not sell, trade or rent your personal information to third parties. We may share your information in the following cases:
- With third-party service providers who help us operate our service
- To comply with legal obligations or government requests
- To protect our rights, property or safety
- In case of merger, acquisition or asset sale
4. Data security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Strict access controls and multi-factor authentication
- Continuous security monitoring
- Regular backups and recovery plans
5. Data retention
We retain your personal information as long as necessary to provide our services, comply with our legal obligations, resolve disputes and enforce our agreements. Data may be retained in anonymized form for analytical purposes.
6. Your rights
Under GDPR and applicable data protection laws, you have the right to:
- Access your personal information
- Rectify inaccurate information
- Request deletion of your data
- Limit processing of your information
- Data portability
- Object to processing of your data
7. Cookies and tracking technologies
We use cookies and similar technologies to improve your experience, analyze usage and personalize content. You can manage your cookie preferences through your browser settings or our preference center.
8. International transfers
Your information may be transferred to and processed in countries other than your country of residence. We implement appropriate safeguards to protect your data during such transfers.
9. Changes to this policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
10. Contact
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
IntuiFood by ACL Software SRL
Email: contact@intuifood.com
Address: 315 Chaussée de Nivelles, 5020 Temploux, Belgique
Phone: +32499176936
VAT: BE0798373841